Zoom, Microsoft Teams and Slack huddles setup (Admin Guide)

macOS Windows

This guide is for Enterprise plan admins who want to enforce transparency features for everyone in their workspace. On a Free or Business plan? See user guide to set it up just for yourself.

The automated chat message works in Zoom and Microsoft Teams on macOS and Windows. Slack huddles are supported on macOS only.

1. Allow accessibility permission (Mac devices)

There’s no need for this on Windows. On macOS, this requires Accessibility permission so Granola can send the message in the meeting chat. It can be granted via MDM or individually.

Auto-grant via MDM

Accessibility for Granola can be granted on managed devices through MDM. macOS 27 changed how this works, so deploy both configurations below. Each Mac applies the one for its macOS version.

macOS 26 and earlier
macOS 27 and later

The grant is delivered as a Privacy Preferences Policy Control (PPPC) profile pre-approving Granola (team ID QZ7DHHLN25, bundle ID com.granola.app) for the Accessibility service, so end users never see the macOS permission prompt. Below is an example .mobileconfig you can use directly, or adapt as a starting point.

allow-granola-accessibility.mobileconfig

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
    <key>PayloadContent</key>
    <array>
        <dict>
            <key>PayloadDescription</key>
            <string>Grants Granola the macOS Accessibility permission so it can post automatic consent messages in meeting chats without prompting the user.</string>
            <key>PayloadDisplayName</key>
            <string>Privacy Preferences Policy Control</string>
            <key>PayloadIdentifier</key>
            <string>ai.granola.allow-granola-accessibility.pppc</string>
            <key>PayloadOrganization</key>
            <string>Granola</string>
            <key>PayloadType</key>
            <string>com.apple.TCC.configuration-profile-policy</string>
            <key>PayloadUUID</key>
            <string>78540A61-F502-4D5A-AD6C-7FB1782239D5</string>
            <key>PayloadVersion</key>
            <integer>1</integer>
            <key>Services</key>
            <dict>
                <key>Accessibility</key>
                <array>
                    <dict>
                        <key>Allowed</key>
                        <integer>1</integer>
                        <key>CodeRequirement</key>
                        <string>identifier "com.granola.app" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = QZ7DHHLN25</string>
                        <key>Comment</key>
                        <string></string>
                        <key>Identifier</key>
                        <string>com.granola.app</string>
                        <key>IdentifierType</key>
                        <string>bundleID</string>
                        <key>StaticCode</key>
                        <integer>0</integer>
                    </dict>
                </array>
            </dict>
        </dict>
    </array>
    <key>PayloadDescription</key>
    <string>Grants Granola the macOS Accessibility permission so it can post automatic consent messages in meeting chats without prompting the user.</string>
    <key>PayloadDisplayName</key>
    <string>Allow Granola Accessibility (Automatic Consent Messaging)</string>
    <key>PayloadIdentifier</key>
    <string>ai.granola.allow-granola-accessibility</string>
    <key>PayloadOrganization</key>
    <string>Granola</string>
    <key>PayloadScope</key>
    <string>System</string>
    <key>PayloadType</key>
    <string>Configuration</string>
    <key>PayloadUUID</key>
    <string>914FAE30-385F-4E71-873D-D256A78F333F</string>
    <key>PayloadVersion</key>
    <integer>1</integer>
</dict>
</plist>

PPPC profiles must be delivered by an enrolled MDM (Jamf, Intune, Kandji, Mosyle, Meraki, etc.) — manual installs appear in System Settings > Profiles but don’t apply the grant.

On macOS 27+ you must create an app privacy permission defaults declaration. The first time a user opens Granola, macOS will show your organization’s justification and ask them to grant permission.Deploy the declaration below as a custom declaration (Declarative Device Management). In your MDM tool it must be user scoped, and the key must include Granola’s code-signing requirement exactly as shown, or macOS ignores it. Scope it to Macs on macOS 27 or later.

granola-accessibility-permission-defaults.json

{
  "Type": "com.apple.configuration.app.settings",
  "Identifier": "ai.granola.app-settings.privacy",
  "ServerToken": "version-1",
  "Payload": {
    "Privacy": {
      "PermissionDefaults": {
        "com.granola.app {identifier \"com.granola.app\" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = QZ7DHHLN25}": {
          "OrganizationJustification": "Granola uses Accessibility to identify speakers in your meetings and to enable transparency features.",
          "Accessibility": "Allow"
        }
      }
    }
  }
}

On Jamf, you can build the same declaration in Blueprints > App Settings > App privacy permission defaults with bundle ID com.granola.app. See Jamf’s guide: Deploying App Privacy Permission Defaults in macOS 27.

To grant Accessibility individually:

Open System Settings > Privacy & Security > Accessibility.
Enable Granola.

2. Enable the automated chat message for your workspace

Click your workspace name in the bottom-left corner, then select Settings. Open Settings > Workspace > General > Transparency > Automated chat messages for your team.
Find Automated chat message in Zoom, Microsoft Teams and Slack huddles and click Set up.
Complete the setup, then click Enable for all workspace users.

The workspace "Automated chat messages for your team" settings page with the automated chat message enabled.

The automated chat message usually appears one to two minutes after the meeting starts, once transcription has started and at least one other person has joined. Meeting chat must be allowed by the meeting host’s organization. On Zoom for Windows, the Zoom meeting window must also be in front. When several people from your workspace are using Granola in the same Zoom or Microsoft Teams meeting, only one message is sent to the chat, with a link to a live page showing who is currently transcribing. If someone joins a few minutes late, Granola sends a reminder in the chat. Reminders are skipped when Zoom is already recording, since Zoom’s own banner has told everyone. Slack huddle messages are available on macOS only and aren’t coordinated across workspace members, so more than one message may be posted when several people in the huddle use Granola.

If a user turns off Accessibility

If a user declines or later turns off access, they can set it up again in Granola:

When Granola shows Additional permissions required, click Enable accessibility.
In System Settings > Privacy & Security, open Accessibility. On macOS 27 this panel may be called Device Control and Data Access.
Enable Granola.

For transparency, Accessibility is only needed on Mac when the Zoom, Microsoft Teams or Slack huddles automated chat message is how you notify participants. Granola Watermark uses the Granola camera system extension, not Accessibility, and Google Meet uses the browser extension.

FAQs

How often is the message sent?

In Zoom and Microsoft Teams, the automated chat message is sent once per meeting, however many people from your workspace are using Granola. It usually appears one to two minutes after the meeting starts. If someone joins a few minutes late, Granola sends a reminder in the chat, unless Zoom is already recording.In Slack huddles, each participant using Granola may post the message because Slack huddle messages aren’t coordinated across workspace members.

Can workspace members turn this off?

No. When an admin enables the automated chat message for the workspace, workspace members can’t disable it. On macOS it needs Accessibility permission, so a member who hasn’t granted it won’t send the message.

Does this work for other video conferencing apps?

Yes. Granola can also post the automated chat message in Google Meet.

The message isn't sending right at the start of a meeting

The automated chat message is sent once transcription has started and another person has joined, so it won’t appear while you’re alone in the meeting. If it still doesn’t appear, check:

Zoom on Windows: the Zoom meeting window must be in front. The message sends when you switch back to it.
Meeting chat is allowed: if the host’s organization has turned off meeting chat, Granola can’t post the message.
The chat composer is empty: if you’ve already typed something in the meeting chat, Granola won’t overwrite it.

I still need help

Getting started

Taking notes

Organising and sharing

Granola Chat

Customizing Granola

Managing your account

Subscriptions

Security, Privacy & Transparency

Troubleshooting

Voice typing

Zoom, Microsoft Teams and Slack huddles setup (Admin Guide)

1. Allow accessibility permission (Mac devices)

Auto-grant via MDM

2. Enable the automated chat message for your workspace

If a user turns off Accessibility

FAQs

​1. Allow accessibility permission (Mac devices)

​Auto-grant via MDM

​2. Enable the automated chat message for your workspace

​If a user turns off Accessibility

​FAQs

1. Allow accessibility permission (Mac devices)

Auto-grant via MDM

2. Enable the automated chat message for your workspace

If a user turns off Accessibility

FAQs