Zoom and Microsoft Teams setup (Admin Guide)

macOS Windows

This guide is for Enterprise plan admins who want to enforce transparency features for everyone in their workspace. On a Free or Business plan? See user guide to set it up just for yourself.

1. Allow accessibility permission (Mac devices)

There’s no need for this on Windows. On macOS, this requires Accessibility permission so Granola can send the message in the meeting chat. It can be granted via MDM or individually.

Auto-grant via MDM

Accessibility for Granola can be pre-granted on managed devices so end users never see the macOS permission prompt. The grant is delivered as a Privacy Preferences Policy Control (PPPC) profile pre-approving Granola (team ID QZ7DHHLN25, bundle ID com.granola.app) for the Accessibility service. Below is an example .mobileconfig you can use directly, or adapt as a starting point.

allow-granola-accessibility.mobileconfig

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
    <key>PayloadContent</key>
    <array>
        <dict>
            <key>PayloadDescription</key>
            <string>Grants Granola the macOS Accessibility permission so it can post automatic consent messages in meeting chats without prompting the user.</string>
            <key>PayloadDisplayName</key>
            <string>Privacy Preferences Policy Control</string>
            <key>PayloadIdentifier</key>
            <string>ai.granola.allow-granola-accessibility.pppc</string>
            <key>PayloadOrganization</key>
            <string>Granola</string>
            <key>PayloadType</key>
            <string>com.apple.TCC.configuration-profile-policy</string>
            <key>PayloadUUID</key>
            <string>78540A61-F502-4D5A-AD6C-7FB1782239D5</string>
            <key>PayloadVersion</key>
            <integer>1</integer>
            <key>Services</key>
            <dict>
                <key>Accessibility</key>
                <array>
                    <dict>
                        <key>Allowed</key>
                        <integer>1</integer>
                        <key>CodeRequirement</key>
                        <string>identifier "com.granola.app" and anchor apple generic and certificate 1[field.1.2.840.113635.100.6.2.6] /* exists */ and certificate leaf[field.1.2.840.113635.100.6.1.13] /* exists */ and certificate leaf[subject.OU] = QZ7DHHLN25</string>
                        <key>Comment</key>
                        <string></string>
                        <key>Identifier</key>
                        <string>com.granola.app</string>
                        <key>IdentifierType</key>
                        <string>bundleID</string>
                        <key>StaticCode</key>
                        <integer>0</integer>
                    </dict>
                </array>
            </dict>
        </dict>
    </array>
    <key>PayloadDescription</key>
    <string>Grants Granola the macOS Accessibility permission so it can post automatic consent messages in meeting chats without prompting the user.</string>
    <key>PayloadDisplayName</key>
    <string>Allow Granola Accessibility (Automatic Consent Messaging)</string>
    <key>PayloadIdentifier</key>
    <string>ai.granola.allow-granola-accessibility</string>
    <key>PayloadOrganization</key>
    <string>Granola</string>
    <key>PayloadScope</key>
    <string>System</string>
    <key>PayloadType</key>
    <string>Configuration</string>
    <key>PayloadUUID</key>
    <string>914FAE30-385F-4E71-873D-D256A78F333F</string>
    <key>PayloadVersion</key>
    <integer>1</integer>
</dict>
</plist>

PPPC profiles must be delivered by an enrolled MDM (Jamf, Intune, Kandji, Mosyle, Meraki, etc.) — manual installs appear in System Settings > Profiles but don’t apply the grant. To grant Accessibility individually:

Open System Settings > Privacy & Security > Accessibility.
Enable Granola.

2. Enable the automated chat message for your workspace

Open Settings > Workspace > General > Transparency > Automated chat messages for your team.
Find Automated chat message in Zoom and Microsoft Teams and click Set up.
Complete the setup, then click Enable for all workspace users.

The workspace "Automated chat messages for your team" settings page with Automated chat message in Zoom and Microsoft Teams enabled.

The automated chat message usually appears one to two minutes after the meeting starts, once transcription has started (someone else is in the meeting) and the Zoom or Microsoft Teams window is in focus. When several people from your workspace are using Granola in the same meeting, only one message is sent to the chat, with a link to a live page showing who is currently transcribing. If someone joins a few minutes late, Granola sends a reminder in the chat. Reminders are skipped when Zoom is already recording, since Zoom’s own banner has told everyone.

FAQs

How often is the message sent?

The automated chat message is sent once per meeting, however many people from your workspace are using Granola. It usually appears one to two minutes after the meeting starts. If someone joins a few minutes late, Granola sends a reminder in the chat, unless Zoom is already recording.

Can workspace members turn this off?

No. When an admin enables the automated chat message for the workspace, workspace members can’t disable it. On macOS it needs Accessibility permission, so a member who hasn’t granted it won’t send the message.

Does this work for other video conferencing apps?

Yes. Granola can also post the automated chat message in Google Meet.

The message isn't sending right at the start of a meeting

The automated chat message is sent once transcription has started (so another person is definitely present) and the Zoom or Microsoft Teams window is in focus (you’ve clicked on it). It may appear slightly later into the call if little is said at the start or if you’re focused on another window.

I see confetti when entering meetings

If you have Loom running while you’re on Granola, disable its confetti keyboard shortcut: open the Loom widget, click the three dots to open settings, and in preferences disable the keyboard shortcut for confetti.

I still need help

Getting started

Taking notes

Organising and sharing

Granola Chat

Customizing Granola

Managing your account

Subscriptions

Security, Privacy & Transparency

Troubleshooting

Zoom and Microsoft Teams setup (Admin Guide)

1. Allow accessibility permission (Mac devices)

Auto-grant via MDM

2. Enable the automated chat message for your workspace

FAQs

​1. Allow accessibility permission (Mac devices)

​Auto-grant via MDM

​2. Enable the automated chat message for your workspace

​FAQs

1. Allow accessibility permission (Mac devices)

Auto-grant via MDM

2. Enable the automated chat message for your workspace

FAQs