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This guide is for Enterprise plan admins who want to enforce transparency features for everyone in their workspace. On a Free or Business plan? See user guide to set it up just for yourself.
There are three parts to setting this up: deploying the Chrome extension, allowing the message to be pinned, and enabling the feature in Granola.

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1. Install the Granola Chrome extension onto employees’ browsers

Each workspace member needs the browser extension. Admins can deploy it automatically via Google Admin. You can roll it out to your entire organization, or scope it to specific teams using Organizational Units (OUs) or Google Groups. Add the extension
  1. Sign in to your Google Admin console.
  2. Go to Devices > Chrome > Apps & extensions > Users & browsers.
  3. Click the + (plus) button in the lower right corner and choose Add from Chrome Web Store.
Google Admin console showing the Apps & extensions page with the Add from Chrome Web Store button highlighted
  1. Click Search by ID in the upper right and paste the extension ID: opaadbjlebbbnmjjgdmdllingedoleml
  2. Click Select to add the Granola extension.
Chrome Web Store picker with the Granola extension ID entered in the Search by ID field and the Select button highlighted
  1. Set the installation policy to Force install or Force install + pin to browser toolbar to ensure consistent deployment across your organization.
Installation policy dropdown with "Force install + pin to browser toolbar" selected Scope installation to specific users By default, the extension applies to your entire organization. To limit it to specific teams, departments, or locations, you have two options:
Organizational Units let you group users by department, location, or any other criteria and apply policies to each group independently.
  1. In the Google Admin console, go to Directory > Organizational units.
  2. If you don’t already have an OU for the target group, create one.
  3. Move the relevant users into that OU.
  4. Go to Devices > Chrome > Apps & extensions > Users & browsers.
  5. In the left sidebar, select the OU you want to target (instead of the top-level organization).
  6. Add or configure the Granola extension for that OU. Only users in the selected OU will receive the installation.
For more details, see Google’s documentation on viewing and configuring apps & extensions.
If restructuring your OUs isn’t practical, you can target installation via a Google Group instead. This is useful when users span multiple OUs (e.g., a cross-location team).
  1. In the Google Admin console, go to Directory > Groups.
  2. Create a new group (or use an existing one) containing the users who should receive the extension. For example, granola-users@yourcompany.com.
  3. Go to Devices > Chrome > Apps & extensions > Users & browsers.
  4. In the left sidebar, search for and select the group you want to target.
  5. Add or configure the Granola extension for that group. Only members of the group will receive the installation.
For more details, see Google’s documentation on managing group-based policies.
You can combine both approaches — for example, force-install the extension for an OU representing a specific office, and also allow installation for members of a cross-functional Google Group.
The extension requires Google Chrome or another supported Chromium browser (Edge, Arc, Brave).
Automated force-install through Google Admin applies to Google Chrome. Workspace members on other supported browsers (Edge, Arc, Brave) may need to install the extension manually from the Chrome Web Store.

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2. Allow the message to be pinned

When Continuous Meeting Chat is enabled, the automated chat message cannot be pinned. To allow pinning for maximum visibility, disable it:
  1. Sign in to the Google Admin console.
  2. Go to Apps > Google Workspace > Google Meet.
  3. Click Meet safety settings.
  4. Find the Continuous meeting chat setting.
  5. Select Default off — Hosts cannot modify (recommended).
  6. Click Save.
This setting applies to your entire Google Workspace organization by default. You can scope it to the same Organizational Unit (OU) or Google Group you used to deploy the browser extension.

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3. Enable the automated chat message for your workspace

The workspace "Automated chat messages for your team" settings page with Automated chat message in Google Meet enabled.
  1. Open Settings > Workspace > General > Transparency > Automated chat messages for your team.
  2. Find Automated chat message in Google Meet and click Set up.
  3. Complete the setup, then click Enable for all workspace users.

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Things to know

  • When it’s sent: The automated chat message usually appears one to two minutes after the meeting starts, once transcription has started and at least one other participant has joined. It isn’t sent when a Granola user is alone in the meeting. When several people from your workspace are using Granola in the same meeting, only one message is sent to the chat, with a link to a live page showing who is currently transcribing.
  • Late joiners: If someone joins a few minutes late, Granola sends a reminder in the chat. A pinned message is also visible to anyone joining on desktop. Late joiners on mobile may not see pinned messages due to Google Chat limitations.
  • External participants: Depending on the meeting’s chat configuration, participants from outside your organization who join late may not see the chat message.
  • Continuous Meeting Chat: If Continuous Meeting Chat is still enabled, the automated chat message will be sent but will not be pinned. See Allow the message to be pinned above.

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FAQs

The automated chat message is sent once per meeting, however many people from your workspace are using Granola. It usually appears one to two minutes after the meeting starts. If someone joins a few minutes late, Granola sends a reminder in the chat.
For the automated chat message, the browser extension only sends the message — it doesn’t access meeting audio, video, or transcripts. (If your workspace also uses Google Meet speaker tags, the extension reads active-speaker and participant-name data for that feature.)
The browser extension currently requires Google Chrome. Other Chromium based browsers (Edge, Arc, Brave) are supported; other browsers are not.
No. When an admin enables the automated chat message for the workspace, workspace members can’t disable it as long as the Granola Chrome extension is installed in their browser.
Yes. Granola can also post the automated chat message in Zoom and Microsoft Teams.
Contact us at hey@granola.so and we’ll be happy to help.