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If all your notes seem to have disappeared, they’re rarely actually deleted. Here are the most common reasons.

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Check you’re logged in with the right email

If you have more than one Google or Microsoft account, you may have logged in with the wrong one. To verify which account you used with Granola:
  1. Check your inbox for emails from hey@granola.so
  2. The email address that received those messages is the one associated with your Granola account
  3. If you’re logged in with a different account, sign out and sign back in with the correct email

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Check you’re in the right workspace

You might be viewing a different workspace than where your notes are stored.
  1. Click the workspace name in the bottom-left corner of the Granola app
  2. Look at the list of workspaces you belong to
  3. Switch to a different workspace to see if your notes are there
Notes stay in the workspace where they were created — they don’t move when you switch workspaces.

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Check if you’ve been removed from a workspace

If someone removed you from a workspace, you lose access to all notes stored there — but the notes themselves are not deleted. To regain access, contact your workspace admin to request being re-added. Once re-added, all your notes will be visible again. See Workspaces for more details.