Set up speaker tags
Make sure your Granola desktop app is up to date.macOS
- Open Granola and go to Settings > Preferences > Speaker tags.
- If the row already shows Enabled, you’re ready to go. Otherwise, click Set up beside the row that includes Microsoft Teams.
- Follow the prompts to turn on Granola in System Settings > Privacy & Security > Accessibility.
- Return to Granola and check that the row shows Enabled.
Windows
Open Settings > Preferences > Speaker tags in Granola and check that the row including Microsoft Teams shows Enabled. No separate Accessibility permission is needed on Windows.Use speaker tags in a meeting
Start your call in the Microsoft Teams desktop app and start transcription in Granola as usual. Open the transcript panel to see speaker names. Speaker tags apply while Granola is transcribing; they do not add names to older transcripts. See the Speaker tags overview for accuracy limitations and privacy details.Troubleshooting
Granola still shows Set up after I granted Accessibility access (macOS)
Granola still shows Set up after I granted Accessibility access (macOS)
- Open System Settings > Privacy & Security > Accessibility.
- Make sure Granola is listed and switched on.
- Return to Granola and reopen Settings > Preferences > Speaker tags.
- If the row that includes Microsoft Teams still does not show Enabled, fully quit and reopen Granola.
My transcript is working, but speaker names are missing
My transcript is working, but speaker names are missing
Check that:
- You are using the Microsoft Teams desktop app on macOS or Windows, rather than the Microsoft Teams web client.
- The row that includes Microsoft Teams under Settings > Preferences > Speaker tags shows Enabled.
- Granola was open and transcribing while the Microsoft Teams call was active.
- The transcript was captured after speaker tags were set up; names are not applied retrospectively.
A speaker name is incorrect
A speaker name is incorrect
Speaker tags rely on the participant name and current-speaker information shown by Microsoft Teams. If a participant uses a different display name, several people use one room device, or people speak over each other, the label may not identify the individual correctly.

