> ## Documentation Index
> Fetch the complete documentation index at: https://docs.granola.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# All my notes are missing

> Find your Granola notes when they appear to be missing. Check your email account, workspace, workspace membership, and whether recording started.

If all your notes seem to have disappeared, they're rarely actually deleted. Here are the most common reasons.

## Check you're logged in with the right email

If you have more than one Google or Microsoft account, you may have logged in with the wrong one. To verify which account you used with Granola:

1. Check your inbox for emails from [hey@granola.so](mailto:hey@granola.so)
2. The email address that received those messages is the one associated with your Granola account
3. If you're logged in with a different account, sign out and sign back in with the correct email

## Check you're in the right workspace

You might be viewing a different workspace than where your notes are stored.

1. Click the workspace name in the bottom-left corner of the Granola app
2. Look at the list of workspaces you belong to
3. Switch to a different workspace to see if your notes are there

Notes stay in the workspace where they were created — they don't move when you switch workspaces.

## Check if you've been removed from a workspace

If someone removed you from a workspace, you lose access to all notes stored there — but the notes themselves are not deleted.

To regain access, contact your workspace admin to request being re-added. Once re-added, all your notes will be visible again. See [Workspaces](/help-center/workspaces#removing-people-from-your-workspace) for more details.

## Check if the meeting was recorded

If specific meetings are missing rather than all your notes, the meeting may not have been recorded in the first place. Having Granola open or running in your menu bar does not mean it is recording — Granola only starts transcribing when you open a note for that meeting. This means clicking a [notification](/help-center/taking-notes/notifications), opening the meeting from your home screen, or starting a Quick Note. If none of these happened, the meeting was not captured and cannot be recovered.

For more detail on how and when Granola begins recording, see [How transcription works](/help-center/taking-notes/transcription#when-does-granola-start-transcribing).