> ## Documentation Index > Fetch the complete documentation index at: https://docs.granola.ai/llms.txt > Use this file to discover all available pages before exploring further. # Subscriptions and billing > Manage your Granola subscription, billing, and plan. Upgrade, downgrade, or update payment details. # Granola Subscription Plans Granola offers two subscription tiers designed to meet different needs, from individual users to large organizations requiring enhanced security and admin controls. You can find more details on our [pricing page.](https://www.granola.ai/pricing "https://www.granola.ai/pricing") ## Free plan (Basic) Our free plan lets you use Granola’s core features: AI-enhanced note-taking, Granola Chat, shared folders, multi-language support, and more. **Note history on the free plan:** You can only **see and use** notes from the **last 30 days** in the app. Notes older than 30 days are **not deleted** — we keep them stored — but they are not accessible in Granola. If you upgrade to a paid plan, you'll regain access to your entire note history. If you need a record of older notes (e.g. before downgrading), [export a CSV from Settings > Profile > Generate CSV](/help-center/sharing/exporting-notes); it includes titles and summaries (not full transcripts) and is emailed to you within a few hours. ## Business Plan - \$14/month Our business plan gives you unlimited access to your note history, as well as advanced AI thinking models and integrations. *Meetings are not shared by default when you join a business plan: your notes remain private to you unless you share them!* ## Enterprise Plan - starting at \$35/month Includes admin controls, enhanced security, priority support, and organization-wide policy management. For questions about plans, features, or enterprise requirements, visit our [complete FAQ](https://www.granola.ai/docs/docs/FAQs/granola-plans-faq "https://www.granola.ai/docs/docs/FAQs/granola-plans-faq") or contact [sales@granola.so](mailto:sales@granola.so "mailto:sales@granola.so"). [**View detailed pricing and features →**](https://www.granola.ai/pricing "https://www.granola.ai/pricing") ## What's included on each plan? | | Basic (free) | Business (\$14/user/month) | Enterprise (from \$35/user/month) | | ----------------------------------------------------- | ---------------------------- | -------------------------- | --------------------------------- | | **Note history** | Last 30 days only in the app | Unlimited | Unlimited | | **AI-enhanced notes & Chat** | Yes | Yes | Yes | | **Integrations** (Zapier, Notion, Slack, Attio, etc.) | No | Yes | Yes | | **Advanced "thinking" models in Chat** | No | Yes | Yes | | **Shared folders, templates, recipes** | Yes | Yes | Yes | | **Admin controls, SSO, policy management** | No | No | Yes | **Annual billing:** Annual plans are not currently available; billing is monthly only. For **Enterprise** plans (from \$35/user/month with SSO, admin controls, and more), contact [sales@granola.so](mailto:sales@granola.so). ## Startup and student programs Granola offers programs for startups and students that include 12 months free of Granola Business. * **Startups** — Apply at [granola.ai/startups](https://www.granola.ai/startups). * **Students** — Apply at [granola.ai/students](https://www.granola.ai/students). The Student Pack must be used with your academic email address and cannot be transferred to a personal email account. After you're accepted into a program, go to **Settings > Billing** and complete the upgrade checkout process to activate your free period. Your coupon should be applied automatically during checkout. Until you complete this step, your account remains on the standard trial and you may receive trial-ending notifications. ## Security & Compliance All plans include industry-standard security measures including data encryption in transit and at rest, secure AWS hosting in the US region, and the ability to opt out of model training. For detailed security information, visit our [Trust Center](https://trust.granola.ai) or [security page](https://www.granola.ai/security), or contact our sales team at [sales@granola.so](mailto:sales@granola.so) for enterprise security discussions. # Billing You can manage your billing under **Settings > Billing** in Granola. If you're on a Business or Enterprise plan as part of a workspace, billing is usually managed by your workspace admin. All payments are handled via Stripe; when you click **Manage subscription** you're taken to Stripe's billing portal. If your bill is higher than you expect, check your Billing page and the **Team** list — you're billed per seat (one per workspace member), so new joiners increase the bill. Proration is applied when members are added or removed. ## Common billing tasks **Change billing email address** — In Granola go to **Settings > Billing > Manage subscription**. In the Stripe portal you can update the email address on file for invoices and receipts. If you don't see Manage subscription, your workspace admin manages billing; ask them to make the change or add you as a billing contact. **Find receipts and invoices** — Open **Settings > Billing > Manage subscription** to reach Stripe's portal. From there you can view and download past invoices and receipts. If you're not the billing admin, ask your workspace admin to send you copies or to add your email as a billing contact in Stripe. **Let someone else pay for your subscription** — If someone else (such as a finance team member or company admin) needs to enter payment information on your behalf, go to **Settings > Billing** and click **Share checkout link**. This generates a secure link you can send to that person so they can complete checkout without needing access to your Granola account. The link expires after 7 days. **Annual billing** — Annual plans are not currently available. Billing is monthly only. **Add GST, VAT, or a company tax ID to invoices** — Go to **Settings > Billing > Manage**. In the Stripe portal, add your Tax ID under **Billing Information**. Tax such as VAT is automatically calculated based on your billing address. If you add a valid VAT registration number, VAT will no longer be applied to future invoices. Tax already charged on past invoices cannot be reimbursed by Granola — you would need to reclaim it through your own tax reclaim process. **Downgrade from Business or Enterprise** — To move to a lower tier or cancel: **Settings > Billing > Manage subscription**, then in Stripe select **Cancel subscription** or change plan. Your subscription continues until the end of the current billing period. After that, you'll be on the Basic (free) plan with 30-day note access in the app. If you need to downgrade only some seats (e.g. fewer people on Business), remove those members from the workspace or move them to a different workspace; billing updates automatically. If you'd like a record of older notes before downgrading, [export a CSV from Settings > Profile > Generate CSV](/help-center/sharing/exporting-notes); it includes titles and summaries (not full transcripts) and is emailed to you within a few hours. **Use a promo or coupon code** — On the **Settings > Billing** page, click **Use coupon** (or the option to subscribe to Business). A **"Have a promo code?"** step will appear — enter your code there; it will be validated and applied when you complete payment. If you don't see that option, you may already have a discount assigned to your account, or you can contact [hey@granola.so](mailto:hey@granola.so) for help with a code. If you're currently on a free trial, applying a coupon will not shorten or cancel your trial. Your trial continues as normal, and the discount is applied to your first payment after the trial ends. **Promo codes are workspace-specific.** A promo code applies to the single workspace where it is redeemed. Once used, it cannot be transferred or reused on a different workspace. If you have a promotion intended for a team, invite your teammates to the workspace where the code was applied rather than creating a separate workspace. You can invite members from **Settings > Members**. See [Workspaces](/help-center/workspaces) for more on adding teammates. **Tax exemptions** — If your organization is tax exempt, please submit your exemption certificate to [hey@granola.so](mailto:hey@granola.so) so we can update your account accordingly. **What the free trial includes and what happens when it ends** — If you're on a time-limited free trial of Business or Enterprise, you have full access to that plan until the trial end date. When the trial ends, either subscribe (you'll be charged) or you'll be moved to the Basic plan, where note history is limited to the last 30 days and integrations and advanced thinking models in Chat aren't included. You'll get email before the trial ends. ## How workspace billing works Granola subscriptions are **per-workspace, not per-user**. This means: * Every member of a workspace shares the same plan tier (Free, Business, or Enterprise). * You are billed per seat — each active member in the workspace counts as one seat. * If you belong to multiple workspaces with paid subscriptions, you'll see separate charges for each workspace. If your workspace is on the Business plan and you have 10 members, you'll be billed for 10 Business seats. When members are added or removed, your seat count (and bill) is automatically adjusted with proration. Pending invitations do not count as seats; a person is only billed once they accept the invitation and join the workspace. **If you only need one paid workspace:** [Transfer your notes](/help-center/transfer-notes-between-workspaces) to the workspace you want to keep, then cancel the subscription on the workspace you no longer need (**Settings > Billing > Manage subscription**). ## Can I have mixed plans within a workspace? No. Mixed tiers within a single workspace are not supported. If only some of your team need Business features, here are your options: 1. **Keep a smaller Business workspace** — Have only the team members who need Business features in a paid workspace. Other team members can use their own separate free accounts. 2. **Create separate workspaces** — A Business workspace for power users and a Free workspace for others. Note that notes and folders are not shared across workspaces. ## Removing members from a workspace Removing a member from a workspace **deactivates their account** within that workspace. This means they will lose access to all their personal notes stored in the workspace. Before removing someone, consider whether they need to export or transfer any important notes. Removal requires a typed confirmation to prevent accidental changes. **Payment method after removal:** Removing a member does not automatically remove their payment method from the workspace subscription. If the removed person's card is on file for the subscription, it will continue to be charged. When removing the person who set up billing, the workspace admin should update the payment method via **Settings > Billing > Manage subscription**. ## "What stopped working?" — I've been moved to the Basic plan and something's different If you've been moved to the Basic plan and something you used before no longer works, here's what changed: On the Basic plan, only the last 30 days of notes are visible in the app. Older notes are stored but not accessible. You can still [export a CSV of historical notes](/help-center/sharing/exporting-notes) (Settings > Profile > Generate CSV) to get titles and summaries. Integrations are only available on Business and Enterprise plans. On Basic, those options are no longer available unless you or your workspace upgrades. Advanced thinking models in Granola Chat are only on Business and Enterprise. On Basic you still have standard Chat over your last 30 days of notes. You can create your own workspace and [move your notes there](/help-center/workspaces#creating-or-joining-a-workspace), then subscribe to Business for that workspace. See [Creating and upgrading a new personal workspace](/help-center/workspaces#creating-and-upgrading-a-new-personal-workspace). Billing is **per workspace**. If you're in more than one workspace (e.g. a personal one and a company one), each has its own plan. You might be on the free plan in one workspace and Business in another. The app shows the plan for the workspace you're currently in. See [Workspaces](/help-center/workspaces) for how workspaces and billing work together. **Need help?** Contact us at [hey@granola.so](mailto:hey@granola.so) for support with plan changes or billing, or [sales@granola.so](mailto:sales@granola.so) for Enterprise enquiries.