> ## Documentation Index
> Fetch the complete documentation index at: https://docs.granola.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Setting up Granola Watermark (User Guide)
> Set up Granola Watermark on macOS or Windows — whether you turn it on yourself or your workspace requires it: install the Granola camera and select it in your meeting app.
macOS 14+ Windows 11
This guide is for workspace members setting up Granola Watermark on their own desktop app — whether you're turning it on yourself or your workspace requires it. Are you an **Enterprise** admin configuring this for everyone? See the [admin guide](/help-center/consent-security-privacy/transparency-solutions/for-enterprise-admins/watermark).
Adds a visible indicator to your video so other participants can see that Granola is transcribing. It works with any video app that lets you choose a camera source — Google Meet, Zoom, Microsoft Teams, and others — on both macOS and Windows. The watermark only appears while Granola is actively transcribing and disappears when you stop.
## Set up Granola Watermark
### 1. Start the one-time setup
How you start the one-time setup depends on whether you're turning the watermark on yourself or your workspace requires it. Both paths lead to the same installation dialog.
1. Click your workspace name in the bottom-left corner, then select **Settings**. Go to [**Settings > Preferences > Transparency > Granola Watermark**](granola://open-settings?page=individuals/granola-watermark).
2. Next to **Granola Watermark**, click **Set up**.
When your admin requires the watermark, you don't start from preferences. The next time you open Granola, the **Home** view shows a **Setup required** card explaining that your workspace requires a watermark on your video while transcribing.
1. Click **Set up now** on that card.
Because your workspace manages this setting, you can't turn the watermark off from individual preferences. Granola may also stop transcribing until your meeting app is using a **Granola Watermark** camera, so complete the setup before your next call.
### 2. Install the Granola camera
In the setup dialog that opens, go through the installation steps for your platform.
1. Click **Add extension** to install the Granola camera.
2. A macOS system dialog appears. Click **Open System Settings** — **not OK**.
3. In System Settings, toggle on the **Granola** camera extension and confirm with your Mac password or Touch ID.
4. Return to Granola — the watermark is now ready to use.
If you dismissed the system dialog by clicking **OK** instead of **Open System Settings**, the extension won't be enabled yet. See **\[macOS] I can't find the Granola extension in System Settings** under [Troubleshooting](#troubleshooting) to turn it on manually.
1. Click **Install Granola camera**.
2. Windows asks for admin permission. Choose **Yes**.
3. Granola installs the camera and moves straight on to the next step — the watermark is now ready to use.
There's no separate camera-access step on Windows. If you chose **No** on the admin prompt, Granola shows "Windows admin permission is required" — click **Try again** and choose **Yes**.
If your device is managed by your IT team, they may have already installed the camera, in which case you won't see an admin prompt at all.
### 3. Select Granola Watermark in each meeting app
The first time you use a meeting app after installing, choose the Granola camera in that app's video settings. It's named after your existing camera with `- Granola Watermark` added — for example, `FaceTime HD Camera - Granola Watermark` on macOS or `Integrated Camera - Granola Watermark` on Windows. Some Windows apps also add `(Windows Virtual Camera)` to the end of the name. Most apps remember the choice, so you only do this once per app.
| Meeting app | Where to choose the camera |
| :- | :- |
| **Google Meet** | Settings (gear) > **Video** > Camera |
| **Zoom** | Settings > **Video** > Camera |
| **Microsoft Teams** | Settings > **Devices** > Camera |
It also works in Slack and any other app that lets you pick a camera source — choose the ` - Granola Watermark` camera in that app's video settings.
Until you switch cameras, Granola shows a reminder in the meeting view:
The watermark only appears on your video while Granola is actively transcribing — when transcription stops, it will disappear.
If you turn your camera off mid-call, Granola can continue transcribing only after transparency has already been established in that meeting (for example, Granola Watermark was shown earlier in the call, or an automated chat message was sent).
## Troubleshooting
On macOS, first make sure Granola is running. Granola cameras are only available while Granola is open; if you quit Granola completely, the cameras disappear from meeting apps. On Windows the camera stays in the list even when Granola isn't running.
If the cameras still don't appear, fully quit and reopen the meeting app, then check the camera picker again. For browser-based meetings, quit and reopen the whole browser, not just the meeting tab. This applies to Zoom, Google Meet in Chrome, Slack, Microsoft Teams, and other meeting apps.
Most meeting apps mirror your own video preview, so text in your self-view can look backwards. Other participants usually see the non-mirrored version, with the watermark text the right way around.
If your workspace admin requires Granola Watermark, they may also have a fallback option — an **automated chat message** — for camera-off situations. If your camera is off, or the chat message doesn't send during a meeting when your admin enforces transparency across the workspace, Granola may stop transcribing with a countdown.
To resume transcribing, click **Show Granola Watermark** in the reminder next to the Granola nub, or **Change camera** in the meeting view.
*If your camera is on and you still see transcription stop, double-check that your meeting app is using a **Granola Watermark** camera source.*
This is rare, but some meeting apps crop your outgoing video to fit their layout. When that happens, the watermark can be pushed partially or fully off-screen for other participants.
If this happens, update your meeting app settings:
* **Google Meet:** In a meeting, hover your self-view tile, click **More options**, then choose **Show my full video to others**.
* **Zoom:** Open **Settings > Video & effects** and turn on **Original ratio**. This often helps, but some participants may still see cropped framing depending on their Zoom layout/view settings.
* **Microsoft Teams:** Teams currently doesn't offer an equivalent setting for your own outgoing video. Other participants can try **Fit to frame** for their own view of your video.
Granola can check whether the Granola camera is installed and working. Open **Settings > Get help** in Granola, click **Troubleshooting**, then find **Granola Watermark**.
Granola shows the status of the helper, the camera extension, and the extension daemon.
Click **Copy details** if you need to send diagnostics to support, or **Reinstall extension** if Granola reports a problem.
**Check current status** shows which version of the camera Windows currently has loaded. This turns your camera on briefly.
If Granola reports that an older version is still loaded, **Force full update** installs the latest one. Before using it, close Zoom, Teams, your browser, and any other app using a camera. Windows then shows a PowerShell administrator confirmation — choose **Yes**.
If you dismissed the setup dialog (clicked **OK** instead of **Open System Settings**), or Granola can't open the right page automatically, you can enable the extension manually. Depending on your macOS version, it appears in a different place.
1. Open **System Settings**.
2. Go to **General > Login Items & Extensions**.
3. Scroll to **By App and By Category**, click **By Category**, then click the info icon next to **Camera Extensions**.
4. Enable the Granola extension.
5. If Granola also asks for camera access, go to **Privacy & Security > Camera** and enable Granola. Camera access is separate from the camera extension approval.
1. Open **System Settings**.
2. Go to **Privacy & Security**.
3. Scroll down to **Security** and look for the message that system software from Granola was blocked from loading.
4. Click **Allow**.
5. If Granola also asks for camera access, go to **Privacy & Security > Camera** and enable Granola. Camera access is separate from the camera extension approval.
After enabling the extension, enter your Mac password or use Touch ID to confirm, then return to Granola.
On Windows the Granola camera stays available in your meeting app even when Granola isn't running — but the watermark itself only appears while Granola is open and transcribing. If your video looks normal with no badge, check that Granola is running, then start transcribing.
Granola shows a **Granola needs to update the watermark** card on **Home** when Windows still has an older version of the camera loaded. You have two ways to resolve it:
* Click **Give access** and choose **Yes** on the Windows administrator prompt. Close Zoom, Teams, and your browser first.
* Or simply restart your computer, which completes the update automatically without any prompt.
Granola needs to detect you using the Granola camera.
1. Open a new browser tab.
2. Type `meet.new` in your URL bar and press `Enter`.
3. Select a **Granola Watermark** option as your camera.
If you still can't see the camera, try quitting and restarting your browser.
4. All set! Make sure you use this camera in all of your meetings.
Granola needs to detect you using the Granola camera.
1. Open the Zoom app and make sure you're logged in.
2. Start a new meeting.
3. Select a **Granola Watermark** option as your camera.
If you still can't see the camera, try quitting and restarting Zoom.
4. All set! Make sure you use this camera in all of your meetings.
1. Open the Microsoft Teams app and make sure you're logged in.
2. Click **Meet**.
3. Click **Create a meeting link**, then **Create and copy link**.
4. Click **Join** for the meeting you just created.
5. Select a **Granola Watermark** option as your camera.
If you still can't see the camera, try quitting and restarting Microsoft Teams.
6. All set! Make sure you use this camera in all of your meetings.
This can happen in browser-based meetings (Google Meet, Zoom web, Teams web, etc.) when the camera list gets out of sync — for example, right after installing or updating Granola Watermark.
To fix it, **quit and reopen your browser**, then rejoin the meeting. When the meeting reloads, open the camera picker and select a **Granola Watermark** option.
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